• Virtual Receptionist & After-Hour Service

    To enhance our efficiency, we've installed the most advanced technology available. This system gives us the capability to create scripts, input data, track calls, and produce customized reports.

    phone receptionist
  • Emergency Dispatch & Message Taking and Delivery

    Internet-based answering services and on-line account access are also provided.

    river view of wausau
  • Inbound Order Fulfillment & Appointment Setting

    The process is straight forward. When a call is received your specific business information is displayed on a screen. The operator can view how you want the caller's inquiry collected and saved. Messages are then delivered via operator, voicemail, fax, e-mail or pagers.

    professional team
  • Event Registration, General Help Desk, & Literature Requests and Distribution

    We can also track and monitor each call. If we do not receive confirmation from the first point of contact, we will reroute it to the next person on your list.

    Monthly activity requests are generated upon request.

    corporate workers

What services do we offer?

Call Overflow

Presto Call serves as an extension of your inside contact center by managing after-hour and weekend calls from your clients.

In addition, we can supply overflow services during regular business hours if your center needs that level of support.

Customer Care

Our client looks to us to be an extension of their inside customer retention services.

We train our representatives to incorporate active listening, problem solving and immediate dispatch procedures to ensure that each and every customer concern is managed in a personal manner.

Sales & Order Processing

Utilizing our web VPN connectivity, or building a custom solution, Presto Call will process your customer's order for your products or services

We will also complete the credit card transaction and finalize the sale for you.

Voicemail

Voicemail option with revert to live operator.

Dealer Locator Services

Using zip code or area code tables, we can quickly identify retail or service location and route leads to those individual areas.

607 Washington Street Wausau, WI 54403

info@prestocall.com

Phone: 715-842-2228 Fax: 715-845-6417

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Dec 18
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